We have some exciting news to share! Filtrbox and E SOURCE are working together to provide North American utilities with strategic social media guidance, supported by a robust monitoring, analysis and engagement platform. Utilities, like many other industries, are starting to embrace social media as a way to effectively communicate with their customers, via tools such as Twitter, YouTube, and corporate blogs.

Working with E SOURCE on this project has been great. We are glad to see the Utilities starting to better leverage social media. We think proactive social media listening and engagement will greatly benefit the companies that fully embrace it, especially in times of service problems or ongoing issues. E SOURCE is also leveraging our TwitterRank technology to assess who the most influential Utilities are on Twitter.

“Although social media is a relatively new space, utilities are learning that they can effectively leverage these evolving channels to better serve their customers, manage their brands, and increase satisfaction levels,” said Matthew Burks of E SOURCE. “An integrated social media strategy has strong potential benefits; however, even the first step of listening can provide invaluable insight into public opinion and critical brand and operational concerns. By teaming with Filtrbox, we give our utility clients the ability to monitor, analyze and, if appropriate, engage in relevant real-time online conversations.”

More about E SOURCE: They have been providing unbiased, objective energy business intelligence to over 300 utilities and large energy users for more than 20 years. Our research analysts and consultants are among the best minds in the business, delivering significant and timely research that equips our customers with the right information at the right time to make better, faster decisions. We predict and address trends, technologies, and problems related to energy efficiency, utility customer satisfaction, program design, marketing, customer management, and sustainability.

Link to press release on PitchEngine: Filtrbox and E SOURCE Join Forces to Bring Social Media Marketing Strategies to the Utility Industry

You asked, and we listened!

We launched Filtrbox publicly seven months ago, and have been constantly impressed with the wide variety of ways people use the service. Improving knoweldge and increasing productivity are the dominant themes, but the specific applications are almost endless.

One of the things that came through loud and clear (thank you for all of the feedback!) was the desire to do more and not be limited in what or how much could be Filtr’d. Our customers love the fact that Filtrbox does the work of churning through millions of sources to find the proverbial “needle in the haystack”, but they needed more.

We have been working hard over the last few months to build out an entirely new version of the Filtrbox service. We also wanted to provide unlimited usage, and given the economy, offer even more value. So we slashed the price in half too. You can see our new pricing model and feature set on the signup page. Give a free 14 day trial a spin!

We also heard from dozens of businesses and individuals that the service was paying for itself by delivering crucial nuggets of information. We call this Proactive Market Intelligence and believe it is a significant departure from the traditional way of absorbing information.  Instead of reading the same sources and hoping that you’ll come across that must-know nugget of info, Filtrbox covers ALL sources (well, almost) and delivers the crucial information to you.

We have already received some great feedback on the new dashboard and the application but of course we would love to hear from you as well.  Drop us at line and let us know what you think. Stay tuned for another post detailing everything that is shiny, new and different!

Information Overload and overpriced media monitoring are now a thing of the past! We are thrilled to announce that the Filtrbox media monitoring service is now available to the public. The service emerges from private beta today with an entirely new user interface and a number of new features.From the press release…

Filtrbox (www.filtrbox.com), the media monitoring service of choice for savvy professionals, today announced a disruptive new media monitoring service designed for business professionals that rely on the Internet for gaining knowledge and a competitive edge.  The beta release of the service has been embraced by thousands of users and has received worldwide acclaim across the blogosphere.  Now the service is available to anyone wanting a streamlined solution to monitor, analyze and share content with peers.  Filtrbox eliminates the need for multiple tools reducing cost while increasing productivity. (read the web release here)   

What’s New:

• Entirely new Flex user interface
• Additional sources, including twitter and FriendFeed monitoring
• Search, Sort, and Preferences
• iPhone formatted Daily Briefing emails
• Flagging of important articles
• Google Alerts import
• Drag and Drop Filtr management
• Pro and Team subscription versions
• Content widgets based on custom RSS feeds
• More…

Filtrbox has also announced three versions of the service:Filtrbox: 5 Filtrs and 15 days of article history - FREE! Filtrbox Pro: 25 Filtrs and 45 days of article history - $20/monthFiltrbox Team: 100 Filtrs and 1 year of article history, 6 users - $100/monthSign up today at http://www.filtrbox.com (no CC required!). We hope you’ll agree our easy-to-use rich web application and powerful monitoring features help address information overload and provide a compelling, cost-effective media monitoring solution for anyone who needs to stay in-the-know and on top of their business, competition, or market. Work smarter, save time, and let Filtrbox do the work of monitoring the world’s information for you.For a quick overview, just check out the updated screencasts!